Lv918 takes every aspect of your personal data protection seriously. This Privacy Policy transparently explains how we collect, use, store, and protect your information as a lv918 platform member.
Six core pillars that form the foundation of lv918's approach to protecting the privacy and personal data of every user.
All data transmitted between your device and lv918 servers is protected with 256-bit SSL encryption — the same technology used by leading banking institutions in Malaysia to safeguard their customers' financial transactions.
Your personal data is stored on servers protected by multiple layers of security — including strict access controls, continuous monitoring, and regular backups — to ensure your information remains safe and accessible at all times.
Lv918 has never and will never sell, rent, or share your personal data with any third party for marketing or commercial purposes without your explicit consent. Your data belongs entirely to you.
You have the full right to access, correct, download, or request deletion of your personal data at any time. The lv918 team will process every request within the stipulated timeframe at no additional charge.
The KYC information you submit to lv918 — including copies of your MyKad and supporting documents — is used solely for identity verification and regulatory compliance purposes. This information is not shared broadly.
The lv918 Privacy Policy is developed in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We are committed to adhering to all applicable data protection provisions in force in Malaysia.
This Privacy Policy outlines lv918's practices regarding the collection and use of personal data from users of our platform. By using lv918, you agree to the terms set out in this document. Please read it carefully before registering or continuing to use the platform.
Lv918 is an online entertainment platform operating under a valid license and committed to protecting the privacy of every user who registers and uses our services. This Privacy Policy applies to all lv918 platform users, including visitors, registered members, and VIP members.
We understand that you are entrusting us with your personal information, and we do not take that trust lightly. Every data-related decision at lv918 is made with the interests and safety of our users as the top priority. This policy clearly explains what data we collect, why we need it, how it is used, and the measures we take to protect it.
This Privacy Policy should be read together with the Terms and Conditions lv918, which forms part of the overall agreement between you and our platform.
Lv918 collects personal information necessary to provide platform services, process financial transactions, and comply with legal requirements. The following are the categories of information we collect:
| Data Category | Type of Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad number | KYC verification & age limit |
| Contact Data | Phone number, email address | Communication & account security |
| Financial Data | Bank account number, payment methods | Deposit & withdrawal processing |
| Technical Data | IP address, device type, browser | Security & fraud prevention |
| Game Data | Wagering history, platform activity | Customer support & internal audit |
| KYC Data | Copy of identity document | Regulatory compliance & anti-money laundering |
Lv918 practices the principle of data minimization — we only collect information that is strictly necessary for the stated purpose. We do not collect sensitive data such as your medical information or religious beliefs.
The personal data you submit to lv918 is used responsibly and solely for purposes related to the provision of platform services. The following are the primary uses of your data:
Lv918 does not use your data to make automated decisions that significantly affect you without human involvement in the process.
Lv918 does not sell or trade your personal data. However, in certain limited situations, we may need to share some of your data with the following parties:
All third parties that receive lv918 user data are contractually bound to use that data solely for the specified purposes and to comply with data protection standards equivalent to those of lv918.
Lv918 continuously invests in security infrastructure to ensure your personal data is protected at all times. Key security measures we implement include:
While no security system can be guaranteed 100% safe, lv918 takes all reasonable measures and follows industry best practices to protect your data from unauthorized access, modification, or disclosure.
The lv918 platform uses cookies and similar tracking technologies to enhance the user experience, maintain login session security, and collect analytics data that helps us improve the platform.
You can manage cookies through your internet browser settings. Please note that disabling certain cookies may affect the functionality or user experience of the lv918 platform.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and lv918's policy, you have the following rights regarding your personal data:
You may request a copy of the personal data lv918 holds about you at any time. Requests will be processed within 14 working days.
If any of your personal data is inaccurate or out of date, you have the right to request an immediate correction through your account or our support team.
You may request the deletion of your personal data, subject to legal retention requirements that obligate lv918 to keep certain records.
You have the right to object to the processing of your data for direct marketing purposes at any time, and lv918 will honour that objection.
You may request your personal data in a machine-readable format for transfer or private storage.
To exercise any of the above rights, contact the lv918 privacy team via live chat on the platform or our support email. All requests are processed free of charge and within the timeframe required by law.
Lv918 retains your personal data for as long as necessary for the purposes stated in this Privacy Policy, or for as long as required by applicable Malaysian law. The general principles for retention periods are as follows:
Once the designated retention period has expired, your personal data will be securely deleted or permanently anonymised from lv918 systems.
Lv918 reserves the right to review and update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. The latest version of the Privacy Policy will always be available on this page with an updated revision date.
For significant changes — particularly those involving how we use or share your personal data — lv918 will notify you via an in-platform notice or registered email at least 14 days before the changes take effect. Continued use of the platform after the effective date of any changes constitutes acceptance of the updated Privacy Policy.
If you have any questions, concerns, or complaints regarding how lv918 manages your personal data, or if you wish to exercise any of your privacy rights, please contact us through the following channels:
The lv918 privacy team aims to respond to all privacy-related enquiries within 3 working days. Official requests under the PDPA will be processed within the timeframe stipulated by law — typically no more than 21 calendar days.